This is customer care – Will they do it in Ireland? | Digital Marketing elsewhere

This is customer care – Will they do it in Ireland?

James points to the Typepad folks compensation for downtime when they moved/upgraded their servers. They allow you the customer to choose from a multiple-choice list of compensation types. That’s brilliantly done. It respects and trusts their customers. Oh oh and buzzword: empowers them.

This entry was posted on Tuesday, November 15th, 2005 at 12:25 am and is filed under irishblogs. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

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