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Three Ireland – Not so good customer care?

Liam is far too patient with the way they’re screwing him around.

This entry was posted on Tuesday, March 18th, 2008 at 11:36 pm and is filed under business, irishblogs. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

4 Responses to “Three Ireland – Not so good customer care?”

  1. Daragh says:
    March 20, 2008 at 12:35 pm

    I use 3 broadband (not for much longer, going to switch as soon as I get some free time) and their customer service has always left me frustrated.

    Firstly, whenever I’ve called I’ve got through to a call centre in Scotland. This would be fine, if they actually able to deal with q

  2. Daragh says:
    March 20, 2008 at 12:38 pm

    I use 3 broadband (not for much longer, going to switch as soon as I get some free time) and their customer service has always left me frustrated.

    Firstly, whenever I’ve called I’ve got through to a call centre in Scotland. This would be fine, if they actually able to deal with queries properly. But the customer service agents I’ve spoken to didn’t have a clue about the simplest of technical issues.

    Also their flat denial of any problems with the speed of the service totally removed any trust that was there.

    Won’t be recommending them to anyone soon.

  3. Emc says:
    June 4, 2011 at 1:05 am

    I thought these posts reffered to an old three.
    I’ve been on the phone for hours the last few days,
    All I want is a phone & voicemail that works,
    In fairness the call centre people are lovely but my
    simple problem was not on their script!

  4. Eric Byrne says:
    September 30, 2011 at 1:15 pm

    started a facebook page, in which I have highlighted some of the various problem with three ireland and their non-existent costumer services